Delivery and Payment Terms for Project Sales of Lamps
- Delivery Terms:
- Delivery Time: 6-8 weeks after order confirmation and received deposit, subject to raw material availability and production capacity.
- Delivery Location: FOB (Free on Board) at [port/city name] or as agreed. Alternatively, DDP (Delivered Duty Paid) can be arranged for an additional fee.
- Transport: Shipping is arranged by the buyer unless otherwise agreed. We can assist with logistics and freight solutions if needed.
- Packaging: Products are delivered in secure transport packaging to minimize the risk of damage during shipment.
- Payment Terms:
- Deposit: 30% upon order confirmation.
- Balance Payment: 70% within 7 days after completion notification and before shipment.
- Payment Method: Bank transfer (SWIFT), with all bank fees covered by the buyer.
- Currency: USD / EUR (depending on the agreement).
- Pricing:
- All prices are exclusive of VAT and duties unless otherwise stated.
- Prices are based on the agreed quantity — changes in volume may result in price adjustments.
- Quality and Claims:
- Quality Assurance: All lamps undergo quality control before shipment.
- Claims: Any claims must be submitted in writing within 14 days of receiving the goods. Documentation, such as photos, must be attached.
- Warranty: 2-year factory warranty against manufacturing defects.
- Cancellation and Changes:
- Orders cannot be canceled after production has started without a written agreement.
- Design or specification changes after order confirmation may incur additional costs and extended delivery time.
- Force Majeure:
- We reserve the right to postpone delivery in case of unforeseen events beyond our control (e.g., natural disasters, strikes, raw material shortages).